hp laptop screen black after intel graphics driver update

To simply say thanks, please click the 'Thumbs Up' button to give me a Kudos to appreciate my efforts to help. Please reach out for any issues and I'll be there to assist you. I genuinely hope the issue gets resolved without hassles and the unit works great.

This link could help you for further assistance: (Link Updated ) Later you could visit this link: and update the bios, chipset and graphics drivers in the same order. Then please perform a system restore to an earlier time by visiting this link: and follow the option “Restore your computer when Windows does not start normally” If it works fine the issue should get fixed. Please perform a bios defaults from this link: : Excellent research, brilliant troubleshooting and diagnosis were done before posting your query. Thank you for giving us the privilege to assist you on this platform. I have reviewed the situation and it is paramount that we address your issue. You are a valued HP customer and we appreciate you greatly for doing business with HP. It will be a genuine pleasure to assist you here. I understand that the computer goes to a black screen after an AMD driver update. Thanks for stopping by the HP Support Forums! Good day.

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Hp laptop screen black after intel graphics driver update